We ship products via USPS, UPS, or FedEX. Most orders ship from Carrollton, Ohio within 1-3 business days.
The shipping amount quoted with your online order is an estimate. Actual shipping charges will be calculated at the time the order is shipped. In order to best serve you, we reserve the right to choose the most effective, efficient, and affordable shipping method for your order. We are able to ship USPS, UPS, or FedEX and will select the best method for the most affordable and fastest delivery to your address. You may select expedited shipping within the continental United States when and where available.
Our Bakery items are shipped the same day they are baked. To ensure that your bakery products arrive to you as fresh as possible, we only ship bakery items Monday, Tuesday, and Wednesday. Orders received Thursday – Sunday will be shipped the following Monday. Please call (330) 476-6337 for any questions on shipping your baked goods.
Please note: Oversize packages may incur higher shipping costs than our normally published shipping estimates.
We always strive to have items listed on our Web site in stock. However, we may sell out of a specific item. In this event, we will attempt to notify you that the product has been back-ordered and will ship the item to you as soon as possible. We do not offer backorders on items that sell for less than $20.
Shipping costs on any returned items are your responsibility. Before shipping any return, please obtain a returned merchandise authorization by calling (330) 476-6337. Additional instructions will be conveyed to you via phone or email.